HR process delivery has worked wonders using web technology in the areas of self-service benefits enrollment, employee information updates, and online payroll stubs. They dramatically cut costs while providing improved convenience for employees.

Watson Wyatt’s Changing Strategies in HR Technology and Outsourcing - 2007 HR Technology Trends Survey reveals that many companies still rely on legacy desktop systems or paper transactions to support their talent and performance management processes. Here are two of the key findings:

• Most companies are satisfied with HR delivery in the retirement and health and welfare areas but are not as satisfied with HR delivery in the talent management area.

• Many companies are looking to implement technology solutions for their talent management programs.

People who connect to these key HR processes are now very comfortable with web browsers in their consumer lives. If they can order books on Amazon.com, they may wonder why they can’t perform recruiting or performance management transactions on a browser, anytime and anywhere. And they are right.

Organizations can meet their employee and candidate expectations while they also take advantage of the value opportunity in ROI. Now you can cut costs and enable a higher level of business performance.